Frequently Asked Questions

 

What types of vehicles can you wash?

We can wash almost all factory equipped vehicles with few exceptions. Our #1 concern is for the safety of your vehicle. If you have a question about whether or not we can wash your vehicle, please call or stop by the location you would like to visit.

We CAN wash:

  • Most all cars, light trucks & sport utility vehicles
  • Standard, full & mid size vans
  • Hummer H2's

We CAN NOT wash:

  • Extended height full size vans
  • Some lowered vehicles
  • Trucks with dual rear tires
  • Open bed pick-up trucks with compressed fuel tanks
  • Open bed pick-up trucks with debris or loose materials, grease, oil ect...
  • Trucks/ Vans with ladders
  • Trucks with over-sized tires, extended tripod-style mirrors for towing

Vehicles washed at your own risk:

  • Cracked windows
  • Ski & bike racks
  • Non-factory items installed
  • Antennas with objects attached (balls, flags ect...)
  • Power antennas that will not lower
  • Previous damage (loose moldings/ emblems, blistered paint ect...)

Do you accept credit cards?
Yes, all major credit cards are accepted.


How often should I wash my car?
We advise our customers to wash their vehicles any time they are dirty. Dirt works into the paint and deteriorates the surface of the paint due to many types of pollutants in road dirt. It is best to remove insect residue, bird droppings, and other residue as soon as possible to prevent damage to your vehicle's paint.


How often do I need to wax my car?
To prevent damage from the harsh effects of city living, including salt, bird droppings, and acid rain, we suggest waxing your car at a minimum of four times per year. An easy way to remember? New season = new wax


What's so bad about a drive-way carwash?
Since storm drains are not a part of the wastewater system, materials emptied into them do not go to wastewater treatment facilities. Driveway car washing not only introduces chemicals from soaps and detergents into the water system, it also loosens toxic particles that have accumulated on your car, such as lead, phosphates, motor oil, asphalt, and antifreeze and releases them directly into our streams and lakes.


Is a cracked window a problem?
Whenever the integrity of a glass surface, such as a windshield, is compromised (weakened or changed) by small cracks, rock chips - even very small ones - it becomes more susceptible to changes in temperatures. It is usually very safe to wash your vehicle with such imperfections in your windshield, but the cracks and chips can expand from the change in temperature during the wash process. We recommend repairing or replacing damaged windshields immediately. Wash-N-Fill is not responsible for repair or replacement of windshields with pre-existing damage of any kind.


Will my bugsheild be okay?
Unfortunately we cannot be responsible for after-market products that are made of plastic. We wash virtually hundreds of vehicles with bugshields without incident; however, these products are extremely subject to hard-to-detect stress cracks and chips, especially near or around the installation hardware. Also, many are made of low-grade plastics that deteriorate quickly and damage too easily. Wash-N-Fill is not responsible for repair or replacement of bugshields or after-market products that may become damaged.

 

 


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